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Frequently Asked Questions

                    (FAQ's)

Returns & Refunds:

Our return policy allows for returns to be made within 5 days of the original purchase date. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Returns made after the 5-day period will not be accepted. Please note that certain items may be subject to additional restrictions or exclusions.

we are not responsible for carrier or loss or misplacement of package on property premises after the item(s) have left via lamia.

what forms of payment do you take?

We accept visa, mastercard, discover, american express and paypal only.

what delivery carrier do you use?

 

ups or usps.

do you ship internationally?

yes. when a package is delivered internationally, it may be subject to import taxes, custom duties, and/or fees imposed (e.g. handling fees) by the destination country. these charges typically due one the package arrives in the destination country. 

The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. 

Customer service:

for customer service, please email:

vialamiaboutique@gmail.com

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